I worked for 6 years in a BPO company. From being a Customer Service Representative to Quality Analyst and to being a Team Leader. As a Quality Analyst, I was tasked to evaluate voice calls and image processing. I was also in charged in managing quality reports. As a Team Manager, I was responsible in managing account reports for our client. I am proficient in using Microsoft Excel and I can work with less supervision and am very keen to details. I am looking forward to be part of your business.
