I’m a result driven professional with 10+ years of experience in the BPO industry supporting US and Australian clients. My background includes data analysis, reporting, customer support, and process improvement, where I have worked extensively with large datasets, KPI monitoring, and performance reporting using tools like Excel and Power BI.
In addition to my corporate experience, I also work as a freelance Video Editor and Go High Level (GHL) Specialist. I help businesses create engaging marketing videos, social media reels, and promotional content, while also managing CRM systems, automation workflows, pipelines, funnels, and landing pages in GHL.
I am highly organized, detail-oriented, and reliable, with strong problem-solving and communication skills. I take pride in delivering quality work, meeting deadlines, and helping businesses improve their workflow and digital presence.
I’m always eager to learn new tools and processes and look forward to contributing value to your team.