I have over 2 years of experience as an admin VA for a US-based real estate firm, where I managed client and tenant correspondence, handled tenant onboarding/offboarding, and created and renewed leases. My responsibilities also included listing properties on Zillow and FMLS, conducting market research, and determining competitive sale and rent prices. Prior to this, I spent 10 years in the BPO industry working with financial institutions such as PayPal, HSBC, and Capital One. My expertise spans fraud investigations, billing dispute resolutions, and customer service for credit cards and mortgage lending. This diverse background equips me with strong real estate administration skills, a customer-centric approach, and proven problem-solving capabilities.
