A Financial Management Graduate, optimistic, reliable, and self-motivated individual with strong written and verbal communication skills. I have 4 years of experience total in Customer Service, handling inbound calls and live chat, along with experience as Floor Support, Team Leader, and short-term Quality Analyst, helping team stay on track and improve service quality.
I also bring 2 years of experience as an Appointment Setter (MCA), skilled in lead qualification and B2B communication. I adapt quickly, pay close attention to detail, and consistently deliver quality results in fast-paced environments.
