Value Statement:
I am very committed to reach my goals. I look into every opportunity to hone my skills and be the best that I can be in my career.
Summary of Qualifications:
> As a Virtual Assistant, I handle either seller or buyer leads and uses different tools that my client provides. I conduct-----------marketing calls a day to obtain potential buyer or seller leads.
> As a Product Trainer, I was able to impart my knowledge about product specifics to prepare the trainees with the tasks they will be taking. Knowing the product itself helps them gain the trust of our customers. I ensure that they are well-equipped by the time they reach Production.
> I am able to handle teams which are struggling with their metrics, and was able to make them perform by coaching them and enhancing their knowledge with company products. In that way, we would be able to provide urgency in terms of decision-making. They are able to connect with customers and provide best customer experience, they were able to excel with Customer Satisfaction.
> As Customer Service Representative, I was able to help members of my team reach their goals, especially with first call resolution, customer satisfaction and sales. I was recognized by our managers for driving the numbers within our cluster.
