With over 17 years of experience, I started my career in the BPO industry, working in customer service, technical support, and sales for US, Canadian, and UK clients. After progressing through roles from Frontline Representative to Team Leader, I transitioned to working remotely as a Virtual Assistant over the past 10 years.
As a Virtual Assistant, I’ve played a key role in helping companies grow by managing multiple tasks, streamlining processes, and ensuring smooth operations. I’ve demonstrated strong skills in time management, communication, problem-solving, and organization. My recruitment experience has allowed me to hire top talent, including life insurance agents and healthcare professionals, while my customer service background has contributed to improved client satisfaction. By taking on administrative tasks, I’ve enabled leadership to focus on strategic growth, ensuring timely project delivery and overall business success.
Despite my extensive experience, I remain a sponge. Adaptable, coachable, and quick to learn new skills and processes, always eager to contribute and grow with every opportunity.
