Experienced Virtual Assistant specializing in Airbnb property management and Shopify e-commerce support.
Airbnb: Guest communication, bookings, check-in/check-out, Resolution Center cases, damage claims, cleaner & maintenance coordination, smart lock troubleshooting (Schlage), Ring monitoring, and urgent escalations.
Shopify: Customer support, Gorgias ticket handling, order processing, refunds, tracking updates, inventory coordination, and backend admin tasks.
Highly organized, tech-savvy, calm under pressure, and comfortable handling high-volume communication.
Available full-time (40 hrs/week).
