- 7 Years Total Experience:
Extensive background in customer and technical support services.
- Microsoft 365 Support:
2 years of experience assisting clients with Microsoft 365.
- Website Builder Support:
2 years of experience in supporting website builder platforms.
- Email Migrations:
Skilled in both automatic and manual email migrations.
- Domain DNS Management:
Expert in managing domain DNS for email hosting.
- Lean Six Sigma White Belt:
Certified in Lean methodologies for process improvement.
- Time Management:
Excellent skills using LEAN methodology and Eisenhower Quadrant Methodology.
- Autonomous Worker:
Proven ability to work effectively with minimal supervision.
- Automation Enthusiast:
Passionate about implementing automated and systematized processes.