I’m Justine an experienced General Virtual Assistant, and I’m excited about the opportunity to support your team. I specialized in transcription, scheduling and
administrative management to help streamline your operations.
I can assist with:
Problem-solving
skills: Successfully handled a client complaint by coordinating with
colleagues, ensuring effective resolution, and maintaining a positive company
image. Communication
skills: Assisted promptly answered customer calls to prevent on-hold wait times
and managed client communications via email, text, and Viber for customer
support. Delivered excellent customer service through prompt responses to
client inquiries, addressing concerns effectively, and building strong
relationships. Recordkeeping:
Ensured accurate record-keeping with diligent data entry and database
management for vital company information. Research:
Performed through research for contact details.
Scheduling
appointments: Managed scheduling and invitations for events. Communicated
effectively with entrepreneurs.
I’m highly organized, proficient in Microsoft Office and G suite, and work well independently while contributing to the team.