I am a teacher by profession with master's degree in Guidance & Counseling but I spent two (2) decades in the travel agency and hospitality industry.
Experienced in managing a resort with not less than a 100 rooms; supervising department heads in the operations with about 50 staff on the ground.
Started my career from the rank as a Guest Service Agent to a full time Operations Manager wherein I handled room reservations, check in and check out procedures, scheduling transfer services, dealing with guest complaints and resolving online review's concern. Passionate, hard working and a believer in multi-skilling work.
My Part time online class for Education students in a university during the Pandemic has driven me to the world of different online platforms of which led me to be more patient and active listener.
A single mother with 2 grown up professional children made me become independent and resilient who is ready to work on stream at home.
