A BPO customer service and technical service representative for 4 years and a TEAM LEADER/Supervisor for 4 years.
Have handled multiple, various accounts such as cable, internet, phone, online shopping platforms, and healthcare accounts.
Gained experience and knowledge in Salesforce, Zoho and AWS.
Equipped with Effective Communication Skills, Leadership Skills, People Skills and Problem-Solving abilities. Collaborative and can work with less to no supervision, ensuring quality outputs that meets the set goal.