My name is Angelica. I've worked in the BPO industry for almost 7 years, a year in Customer Service handling calls and upselling and 6 years in Accounting Industry specializes in invoices and statements, collections, account review, billing research and escalations. I am flexible and have good communication skills. My diverse skills includes navigating the Microsoft Office and organizational management software, utilizing critical thinking, performing data entry functions, problem-solving and implementing organizational skills with time management. I would love the chance to bring my passion, commitment and customer service expertise and I am confident that you will find me to be one of a fabulous agent/talent.
