Highly motivated and adaptable professional with 13 years of BPO experience in diverse customer service and support roles. Proven success in exceeding performance expectations in sales, banking, e-commerce, telco, and financial industries. Demonstrated analytical skills honed through quality assurance experience. Thrived in exceeding expectations as an Executive Assistant, managing both professional and personal tasks for a CEO. Skilled in data analysis, administrative support, and executive assistance. Proficient in Google Sheets and other productivity tools. Seeking a full-time role to leverage my expertise and continue professional growth.