Virtual Assistant | Social Media Manager | Graphic Designer

Freight Virtual Assistant (Trained) | Logistics Support | Admin & Creative VA
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FREIGHT & LOGISTICS SUPPORT (Trained – Freight Course 101)
Trained in freight operations with strong understanding of workflows
Familiar with LTL quoting (TForce, Old Dominion, Estes)
Knowledge of key freight documents: BOL, POD, accessorials
Understanding of freight class and pricing
Shipment tracking, data entry, and coordination
Basic experience with carrier portals and quoting tools
Knowledge of lanes, transit times, and delivery coordination

Freight Portfolio: -----------

While I am at the beginning of my freight career, I offer strong attention to detail, coachability, and a willingness to learn quickly. I am looking for a long-term opportunity where I can grow and contribute to your logistics operations.
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VIRTUAL ASSISTANT & OPERATIONS SUPPORT<8efe80624d780eba0c6493ec45140364>Email and calendar management
Data entry and file organization
Internet research and reporting
Strong attention to detail and organization
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CUSTOMER SUPPORT (4+ YEARS EXPERIENCE)<8efe80624d780eba0c6493ec45140364>Email and chat support for eCommerce (eBay and Amazon)
Handling tracking, refunds, replacements, and customer concerns
Experienced with CRM tools such as Edesk and Kustomer
Consistently meeting response time targets
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SOCIAL MEDIA MANAGEMENT
LinkedIn account management
Content planning, scheduling, and engagement
Familiar with Buffer and Meta tools
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GRAPHIC DESIGN & VIDEO EDITING
Canva graphics (logos, banners, social media content)
Short-form video editing for TikTok and YouTube
Tools: Filmora and CapCut
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TOOLS & SYSTEMS
Google Workspace and Microsoft Excel
Mailchimp, Trello, -----------
Slack, Zoom, CRM tools
Fast learner of new systems and tools
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COMMUNICATION
Available via Email, WhatsApp, Zoom, or Slack depending on your team’s preference
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OBJECTIVE
To support logistics teams and growing businesses by providing reliable freight, admin, and creative assistance while continuously improving my skills.