Executive Assistant / Admin VA / CSR | Operations, HR, Back-End | eCommerce, Cleaning, Pest Control, Telecommunications

Hi, I’m Kytline — a results-driven Virtual Assistant with 3+ years of experience supporting Canadian and U.S.-based companies in operations, customer service, HR, and technical support.

I specialize in keeping businesses organized, responsive, and running smoothly across multiple time zones.

What I Can Help You With:
Virtual Operations Support | Executive Calendar Management | Email & Inbox Management | CRM Administration| Billing & Invoicing | Route Coordination & Logistics | Travel Arrangements & Coordination | Technical & Chat Support | Customer Service | Tier 1 Technical Support | Cross-Timezone Collaboration | Workflow Optimization | Account Management

Proven Experience:
Handled 30–150 customer calls daily (US & Canada accounts)
Managed 50+ transactions/accounts per day
Scheduled and optimized routes for 5 field technicians
Maintained 99%+ accuracy in AI data annotation projects
Worked full EST shifts (8AM–8PM) in fast-paced remote setups

Tech proficiency:
Productivity & Admin: Google Workspace (Docs, Sheets, Slides, Drive, Calendar), Microsoft 365, Notion, Airtable, ZohoMail, BunnyDocs, Outlook
Communication: Slack, Pumble, Zoom, Google Meet, Loom, Calendly, OpenPhone
CRM & Marketing: FieldWorks, GoHighLevel, ACSS, Rocketgate,IMS, LiveEngage
AI & Automation: ChatGPT, Deepseek,Grammarly, Gemini
Design & Content: Adobe Photoshop, Figma (basic), Canva, CapCut
Project Management: Asana, Trello, ClickUp, -----------

Remote work readiness:
Internet: Primary: Converge Fiber 100 Mbps | Backup: Smart 5G mobile hotspot
Power Backup: APC UPS 1100VA (3-hour backup) | Generator access in building
Equipment: MacBook Air M4 / Lenovo IdeaPad 1 - AMD RYZEN 5 | Noise-cancelling
headset | HD webcam]
Workspace: Dedicated home office | Quiet environment | Professional video-call
background]
Availability: Full-time | Flexible across US (EST/PST/CST/MST), UK (GMT), AU (AEST) time
zones

** Rate and schedule negotiable depending on role and responsibilities.
If you're looking for a proactive, detail-oriented, and dependable virtual partner — let’s connect!

Details below:
----------- | +639.667.240.077
Laoag City, Ilocos Norte, Philippines | www.-----------/in/kytlinefloritacorpuz-icva