I am a highly skilled and dedicated customer service professional with over five years of experience in the BPO industry. I have handled various accounts across industries like travel, retail, insurance, and recruitment, delivering exceptional support via phone, email, and live chat.Key Skills:Strong communication and active listeningProficient in Salesforce, Avaya, Cisco, ATS, Voyager, SAP, and GDSCalendar management, Canva design, and Trello project managementExperience handling hotel bookings (Expedia, -----------, Travelocity)Adaptability, multitasking, and problem-solving under pressureI am passionate about creating positive customer experiences and finding innovative solutions to challenges. My willingness to learn, combined with my ability to adapt to new tools and environments, ensures I can contribute effectively to any team.I am eager to bring my expertise to your business and help achieve outstanding results. Let’s connect and discuss how I can support your goals!
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