SAFe® 5 Certified PO/PM Business Analyst with 8+ years of experience in driving data-driven solutions and process improvements across technology, hospitality, media and humanitarian sectors. Specializes in bridging business and technical teams through requirements elicitation, process mapping and stakeholder collaboration. Recognized for translating complex business needs into actionable technical specifications. Proven expertise in leading discovery sessions, facilitating process improvement initiatives and producing high-quality documentation that accelerates delivery. Backed by multi-functional experience across Product Management, Financial Services, Quality Assurance, Web Development, Workforce Management, Sales and Customer Service with a consistent drive to grow, adapt and deliver high-quality outcomes across industries.
