Hi, I am Nica, I have more than 5 years of work experience as an executive assistant to C-level executives. I have done various administrative and customer support tasks including project, email, and calendar management. I have honed my communication skills with my experience in taking inbound and outbound calls, emails, and live chats communicating with clients, department leads, and executives. I have also managed meetings from taking down minutes of the meetings to preparing, creating, and presenting reports. I have also done basic bookkeeping, consolidating receipts and invoices. My keenness for details and analyzation skills was honed when I became a fraud specialist for a well-known US bank, where I was assigned to investigate fraudulent charges. Which includes doing research and coordinating with various companies. I am proficient in various tools such as Google Suite application, ClickUp, Slack, Adobe, CRM, and other administrative-related tools.
