With a strong background in office administration, customer service, and banking audit, I am confident in my ability to contribute effectively to your team. My expertise in payroll coordination, financial management, and regulatory compliance, combined with my skills in digital design, make me an ideal candidate for this role.
In my most recent role as an Internal Audit Assistant at Bangko Mabuhay, I executed audits in microfinance and IT, including special audits like Consulting Services and Fraud Engagements. I enhanced IT risk management and security through thorough evaluations and provided key recommendations for improvement. Additionally, I ensured compliance with Bangko Sentral ng Pilipinas regulations, developed spreadsheets for effective audit scoring models, and monitored compliance with internal control procedures.
Prior to this, I worked as a Customer Service Clerk at Bangko Mabuhay, where I managed over-the-counter transactions and inbound call inquiries, addressed client account concerns, and processed check transactions. This experience honed my customer service skills and ability to manage financial records accurately.
As a Business Permit and Licensing Officer at Ternate Municipal Mayor's Office, I monitored regulatory compliance and business permit processing, coordinated payroll, and performed various clerical duties. I also created digital and print materials, including social media content and promotional designs, showcasing my ability to blend administrative tasks with creative responsibilities.
I hold a Bachelor of Science in Business Management, majoring in Financial Management, from Cavite State University-Main. My education, coupled with seminars such as the Risk Based Internal Audit Seminar and IT Audit 102, has equipped me with a solid foundation in finance and risk management.
My proficiency in Microsoft Office, data visualization, and digital design, along with my analytical thinking and social communication skills, allow me to approach tasks with precision and clarity.
I am eager to bring my diverse skill set to contribute for the continued growth and success of any organization. Thank you for considering my application. I look forward to the opportunity to discuss how my experiences and skills align with the needs of your team.