My journey began in technical support, where I honed my ability to troubleshoot complex issues and provide exceptional customer service. This foundation proved invaluable as I transitioned into a Training Coordinator role, where I developed and delivered training programs, fostering a culture of continuous learning.
At VXI Global Holdings, I thrived as a SME later as Associate BUSA. Here, I delved into understanding customer needs and streamlining processes and leveled up to handling Data Administration. My time at DemandScience significantly shaped my approach to content creation and lead management, a skill I further honed in my recent role for the last 3 years in a remote work setup.