Executive & Operations Assistant | Executive Assistant + Social Media Assistant

1+ year of experience in Administrative/Executive Support
1+ year of experience in Social Media Manager
1+ year of experience in Content Creation and Content Repurposing
5+ years experience in Customer Service/Client Support Experience

Hi, I'm Apple Grace. I’m a reliable, organized, and proactive Executive Virtual Assistant & Social Media Manager experienced in supporting businesses and organizations with day-to-day operations, executive and administrative support, customer service, CRM management, lead generation, and social media management.

I help take the busywork off your plate so you can stay organized, respond to customers faster, keep leads moving, and have more time to focus on growing your business. I’m also experienced in building sales and lead generation funnels, managing CRM data and customer support in GoHighLevel (GHL), creating and repurposing social media content, managing online communities, and maintaining accurate business and customer records.

What I can help you with:
Executive Support
Administrative Support
Inbox & Email Management
Data Entry & Data Accuracy
Calendar Management
Appointment Scheduling
CRM Data Entry
Client Relationship Management
Spreadsheet Management
Travel Management
Customer Service Support
Social Media Support
Chat Support
Content Calendar Planning
Social Media Management
Social Media Content Creation
Short-Form Video & Reels Creation
Content Repurposing
Video Editing
Document Preparation
Office and Administration
Handling Outbound Calls
Social Media Engagement
Community Moderation
Social Media KPI & Analytics Reporting
Understand your brand, goals & target audience
Develop a tailored content strategy
Design engaging visuals & write compelling captions
Digital Marketing Support
Marketing Campaign Coordination
Lead Generation & Lead Qualification
Prospect Research & Nurturing
Online Research & Data Analysis
Cold Calling & Appointment Setting
Funnel Design
Landing Page Design
GoHighLevel / GHL Customer Support
Canva Graphics & Marketing Materials
YouTube Content Optimization
Maintain and update CRM
Prepare weekly financial reports
Process Documentation & SOP Creation
Keep projects, deadlines, and deliverables on track across the business

My availability
I'm available to support you full-time, part-time, or for a minimum of 10–15 hours per week. I’m flexible and comfortable working within US business hours (PST, EST and CST), as well as Australia/New Zealand, Canada, UK and EU time zones.

Tools I'm proficient at
Notion, Trello, GHL, systeme io, Canva Pro, CapCut Pro, OpusClip, Adobe Acrobat, PDF Tools, Figma, Google Workspace, Microsoft Office, ManyChat, ChatGPT, Claude AI, Google Gemini, Slack, Zoom, WhatsApp, Microsoft Teams, Google Meet, Messenger, Google Chat, Linkedtree, Meta Business Suite, YouTube Studio, Instagram, Reddit, TikTok, Office Scanners

Recent achievements:
Repurposed podcast content into 500+ social media assets
Managed ₱300,000+ in monthly transactions with zero reported errors
Supported a network of 20+ dealers and 35+ retailers
Helped establish and manage social media presence for growing brands

Why work with me:
Proactive and self-directed, someone you don't need to chase or remind
Experience supporting executives or business owners remotely
Experience supporting US-based businesses and teams
Strong written and spoken communication skills
Tech-savvy and quick to learn new systems
Strong task and priority management
Able to handle confidential information with discretion
With a positive, collaborative attitude that fits a good-vibes team culture
With reliable high-speed internet, a quiet workspace, noise-cancelling headset and computer

Invite me for an interview
If you're spending too much time keeping up with admin, customers, content, and the small but important tasks that keep your business running, you need someone who can step in, stay organized, and help lighten your workload -- that’s me.

Message me today and let’s have a chat soon.

Tags: Attention to Detail, Digital Marketing, CRM, Email Management, Personal Assistant, English Proficiency, Sales, Calendar Management, Communication, Organization, Tech-Savvy, English Proficiency, Administrative Management, Scheduling