Operations and administrative support with experience using Jobber for scheduling, dispatching, invoicing, and client communication. Previously supported property management operations using Buildium, handling tenant coordination, maintenance requests, rent tracking, payroll, and accounts receivable. Skilled in Google Workspace and Microsoft Office, ensuring organized operations and excellent customer service.
Handyman Scheduler & Coordinator
• Scheduled and coordinated service appointments between clients and technicians, managing work orders and ensuring on-time job completion.
• Maintained clear communication with customers and field workers to prevent conflicts and delays.
Property Management & Maintenance Coordinator
• Handled tenant communications, maintenance requests, and vendor coordination to ensure smooth property operations.
• Managed work orders, scheduled repairs, and followed up with contractors to guarantee timely completion.
• Maintained detailed records and lease documents using Buildium, AppFolio, and Google Workspace.
Payroll & HR Assistant – Hospice Care
• Managed payroll processing for hospice staff, ensuring accurate and timely salary payments.
• Maintained and organized HR documents, including employee records, contracts, and compliance paperwork.
• Assisted in tracking employee attendance, benefits, and leave records to support HR operations.
• Ensured confidentiality and compliance with healthcare regulations in handling sensitive employee information.
Appointment Setter – Motor Car Dealer
• Contacted prospects to schedule test drives and service appointments, helping reduce no-shows with timely reminders.
Telemarketer – Hospice Care Services
• Conducted outreach calls to provide information on hospice care options, handling sensitive conversations with empathy.
• Recorded client details accurately and scheduled necessary follow-ups
