HEALTHCARE VA
GENERAL VA
SOCIAL MEDIA MANAGEMENT
ISA
REAL ESTATE VA
CUSTOMER SERVICE REPRESENTATIVE.
Answers incoming calls.
Assists Customers’ in placing online orders
Assists in Online Order Modification
Resolves Customers’ online order issues
Assists Online order cancellation
Intercepts customers’ online order
Trace customers’ package
Process Customers’ refund
Resolves payment disputes.
Process Customers’ Credit Card Application
process customers’ credit card payments
Proper escalation of calls to a specific
department.
Troubleshoot customers’ technical problems
Submit service request
Respond to help request
Appointment Setter
Chat/email support
