Skills:
Inbound and Outbound calls
Scheduling Appointment
Patient record management
Insurance Eligibility
Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
Completed intake assessment forms and filed clients' charts.
Assisted in policy development related to medical billing operations, contributing to the continuous improvement of organizational processes. Maintained strict compliance with federal and state regulations, following proper coding practices consistently.
Attention to detail, ability to input billing codes correctly, and ability to check for discrepancies.
Prepared detailed monthly reports highlighting key metrics such as collections ratio, days in accounts receivable, and percentage of aged accounts for management review.
