-Skills & Expertise-Cleaning Business Management
-Appointment Scheduling & Bookings
-Customer service & Client Communication
- Staff coordination & Team management
-Invoicing & payment processing
-Time management & Task Prioritization
-Problem solving & conflict resolution
- Online Scheduling
- Microsoft office and google workspace
Work Experience
-Manage day-to-day operations of a cleaning
business, * ensuring high quality service*.
-Scheduling and coordinating cleaning appointment
for residential and commercial clients.
-Supervised and assigned task to cleaning staff
to meet customer expectation.
-Handled customer inquiries, complains, and
feedback to improve service.
-Manage invoices, payment, and client records for
seamless business operations.
SOFTWARE
-Jobber
-Booking Koala
-Quo
-Googleworkspace
** Open for full time, part time, or freelance opportunities
in business management, scheduling customer service, or virtual assistant.