I Have more than 10 years of significant experience in the Business Process Outsourcing / Call Center Service Industry within the Support Group for varied Sales and Customer Service support verticals.
I have worked as a trainer and an operations manager for different companies and have successfully launched accounts and developed training modules for various projects supported.
I have very accurate, fast key skills and sound knowledge of computer applications. I have a proven ability to collect and manage information effectively and accurately. I have excellent written and verbal communication skills and a strong desire to work hard and perform well to meet your expectation
I have experience using Microsoft Office, Google Docs and Sheets, Siebel, Slack,, Freshdesk, Freshchat, Zendesk, Clickup, etc.
I can work a graveyard shift and on holidays. I can take care of your business needs in customer service, data entry, social media, responding to texts, and research.
