Technical/Desktop Support Specialist with experience in troubleshooting and user support. I focus on identifying and resolving technical issues, using analytical skills and clear communication to help users effectively. Skilled in networking, I have experience setting up network connections and managing LAN cabling. I’m also proficient in hardware troubleshooting, diagnosing and resolving issues to ensure optimal performance. Additionally, I install and configure Windows operating systems, aiming for smooth setups that meet user needs. I am dedicated to providing reliable support and assisting users in navigating technology.