I am a dedicated and detail-oriented professional with experience in customer support, data entry, and eCommerce operations. With a strong background in handling customer inquiries, managing order-related concerns, and maintaining accurate records, I am committed to delivering efficient and high-quality support in fast-paced online business environments.
My experience working with Shopify and Amazon-based stores has allowed me to develop strong skills in order management, tracking shipments, processing refunds and returns, updating customer information, and ensuring a positive customer experience. I am proficient in handling customer communications through email and chat while maintaining professionalism, accuracy, and empathy.
I am highly organized, quick to learn new systems, and capable of managing multiple tasks while meeting deadlines. My attention to detail helps ensure data accuracy, while my problem-solving skills enable me to resolve customer concerns effectively and efficiently.
I thrive in collaborative environments and am eager to contribute to a company that values excellent customer service, operational efficiency, and continuous improvement. I am seeking a full-time opportunity where I can utilize my skills, expand my knowledge, and grow professionally. With a strong work ethic, adaptability, and a customer-focused mindset, I am confident in my ability to be a valuable asset to any team.
