I manage social media (Facebook, Instagram), create content, and handle customer inquiries, increasing engagement and conversions through strategic processes. On Meta, I design ads and analyze their performance to optimize future campaigns. Using QuickBooks, I categorize transactions, reconcile accounts, and ensure timely contractor payments. With ServiceM8, I schedule jobs, communicate with clients, and track payments, integrating email marketing through Vision6, Figma, and Canva. I maintain the company's website on WordPress, manage Google My Business, and perform SEO tasks using SEMRush, all while creating essential documents and reports, demonstrating skills in content creation, financial management, customer communication, and digital marketing.