Hi! I’m Marvie, a virtual assistant with a strong foundation in healthcare and over 3 years of hands-on experience in insurance verification. My work in the healthcare field taught me the value of precision and empathy—qualities I now bring to every task I handle. I don’t just complete tasks; I make sure they’re done with accuracy, clarity, and a keen eye for detail.
I am a dedicated and detail-oriented professional specializing in data entry, insurance verification, customer service, and quality assurance testing. With a strong focus on accuracy, organization, and efficiency, I deliver high-quality work that helps businesses maintain reliable data, streamline processes, and ensure product excellence.
My expertise includes:
* Data Entry
* Data cleaning and formatting
* Data verification and validation
* Database management
* Pasting and data migration
* CRM data entry
* File conversion (PDF to Excel/Word, image to text, etc.)
Web research and data collection
* Data mining and scraping (basic tools)
* Maintaining data confidentiality and accuracy
Insurance Verification
* Insurance policy verification (eligibility, coverage, benefits)
* Claims processing and pre-authorization checks
* Accurate data entry for patient and policy details
* Familiarity with medical and insurance terminologies (EOB, CPT, ICD codes)
* Verifying patient information with providers/payers
* Documentation and record management
* HIPAA compliance and confidentiality
* Communication with insurance companies and clients
* Problem-solving for claim discrepancies
* Proficient in using healthcare and insurance portals such as:
* Availity
* Waystar
* Epic
* Intergy
QA Tester
* Manual testing (functional, regression, and usability testing)
* Writing and executing test cases/test scripts
* Bug tracking and reporting (JIRA and Dev Azure)
* Test documentation and quality assurance reports
* Cross-browser and cross-platform testing
* Strong attention to detail and problem-solving
Verified
