Customer Service|Administrative Assistant|Appointment Setter | Sales Assistant

-Focus on Customer Service like my previous work before as a Perfume & Skincare/Cosmetics Brand Assistant & E-commerce Company (Online Shop)
-Responding to Inquiries.
-Resolving Issues.
-Providing product information.
-Order Processing.
-Handling Returns & Exchange
-Maintaining Records.
-Upselling and Cross-Selling.
-Feedback Collection.
-Technical Support
-Customer Follow-Up
-My expertise includes document preparation, data entry.
-I am a detail-oriented, Proactive and organized.
-background in office management.
-Managing schedules, coordinating meetings, and handling communications to ensure the smooth & efficient operation of the office.
- Basic Photo and Video Editing in Capcut
-Familiar in Canva