• Dedicated and results-driven professional with a strong background in vacation
rental and short-term rental management.
• Demonstrated expertise in reservation
management, guest experience, and general operations within the hospitality
industry.
• Proven track record ofdriving revenue growth
and operational efficiency.
• Recognized for exceptional leadership
abilities and a customer-centric approach.
• Seeking to leverage my experience and passion
for hospitality to drive success in a dynamic organization.
Experience:
*Property Management AIRBNB VA*
Remote professional that provides administrative, technical and creative support to property managers.
-Handle tasks such as tenant communication, rent collection and property maintenance.
-Data Entry, Scheduling, appointments, managing files and handling correspondence.
-Bookkeeping, expense tracking and preparing financial reports.
Tools:
-WIX website
-Google Calendar
-Dialpad
-Google Drive
-Quickfile
-Notion
-Hostaway
-Airbnb
-OpenPhone
*Sales and Reservation Executive Assistant*
- Handle guest communication across Airbnb, and IGMS with timely and
accurate responses.
- Coordinate cleaning and maintenance teams, manage schedules, and track issues.
-Monitor and manage upcoming reservations, ensuring guest needs and inquiries are
addressed proactively
- Supported property management tasks
remotely, handling administrative duties and assisting with guest
requirements. - Maintained a high standard of guest experience through
effective communication and problem-solving.
Online Platform that we used:
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-Agoda
- Reseliva
-Expedia
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Skills:
* Reservation management
* Guest relations
* Remote property management
* Customer service
*Booking management
* Communication skills
* Problem-solving
* Administrative support
Message me now!!!
