I am a Virtual Assistant. I revel in being a virtual assistant that is trained and certified. With almost a decade of expertise in loan processing, customer service, meticulous attention to detail and exemplary organization skills. Handles and answers internal and external client. I take pride in doing reports in MS excel using formulas (e.g. pivot, lookup). I ensure that all loan processing activities comply with policies, procedures, and regulatory requirements. I received a Model Employee Award in my previous job (China Banking Corp).
I can help you with the following:
*Email Management - tasks such as creating folder, labeling, scheduling vacations & updating calendar.
* Calendar Management - scheduling appointments and meeting, syncing calendars across platforms and managing multiple time zone
*Transcription - Transcribing audio and video content, editing and proofreading transcriptions
*Lead & prospect generation - creating prospects lists, identifying potential clients or leads.
*Project Management - task assignment and tracking, collaboration with clients and tea-----------mbers
*Online Bookkeeping - tracking of income and expenses using bookkeeping software
*Social Media for Business - creating and scheduling social media content
*Website Management - basic website maintenance (adding pages, posts, elements)
*Search Engine optimization for business - adding internal and external links, and alt text in photo or media content
*Email Marketing tasks - adding segment and email using platform
*Setting a Freelance Brand - create branding with logo, color palette, business info using Canva
Knowledgeable in the following platforms:
Google Drive, Canva, Google Calendar, Spreadsheets, Trello, Asana, salesforce, Wix, Slack, QuickBooks Online, Loom and ads manager.
I am looking forward to assist you.
Let's get connected.
