I am currently working as an Admin Support Representative with Facilitron, where I manage and coordinate the use of school and facility spaces through the platform. In this role, I assist with processing reservations, handling event schedules, and responding to user inquiries. I am responsible for ensuring that all booking details are accurate and up-to-date. I support both facility managers and users by providing information, troubleshooting any issues, and helping streamline the booking process. Additionally, I verify documentation, process payments, and ensure that all events and bookings comply with the organization's policies and procedures. My goal is to ensure that facilities are used efficiently and effectively.
Three years ago, I worked as a Financial Adviser (Unit Head) at AXA, where I provided in-depth financial analysis and strategic recommendations to help clients manage their finances and achieve their financial goals. I specialized in identifying growth opportunities and offering tailored solutions, which contributed to the growth of both individual client portfolios and the overall success of the company.
Prior to that, I spent time as a Real Estate Manager at Camella and Filinvest, where I was responsible for overseeing real estate operations and managing property sales. During my time at these companies, I focused on identifying market opportunities, developing strategies for property management, and ensuring successful sales operations. My role allowed me to sharpen my ability to analyze key data and forecast market trends, leading to enhanced revenue and business growth.
Additionally, I bring seven years of experience from the BPO industry, having worked in various roles including Customer Service, Sales, and Tech Support. This experience helped me build strong communication, troubleshooting, and problem-solving skills in fast-paced environments. I also have experience managing operations and employees in a travel agency, where I handled HR duties, employee management, and daily operational tasks.
With a diverse background spanning customer service, financial advising, real estate management, BPO, and travel operations, I am now looking to shift my career focus. I am excited to apply my skills in management, client support, and operations to a new and dynamic opportunity that aligns with my professional growth goals.
