I’m an experienced Executive Assistant and Operations Support Specialist with over 10 years of experience supporting businesses with a background spanning real estate, property management, eCommerce, customer support, and business operations.
Since 2016, I’ve supported executives and teams by managing workflows, coordinating operations, and maintaining structured systems that keep businesses running efficiently.
In real estate and property management, I have hands-on experience using tools such as AppFolio, Buildium, Rently, TurboTenant, and EZLandlords. I’ve supported day-to-day operations including tenant and vendor coordination, rent tracking, maintenance management, leasing coordination, and property documentation. I’ve also been involved in real estate investment support, including sourcing distressed properties for renovation, identifying vacant land for residential and commercial use, and assisting with wholesale opportunities.
I also have experience in short-term rental operations, working with platforms such as Airbnb, VRBO, -----------, and Guesty. My responsibilities included guest communication, reservation coordination, issue resolution, and ensuring smooth day-to-day operations.
On the financial side, I’ve supported accounts receivable and payable processes, reconciliation (ensuring transactions match bank statements and records), financial report preparation (support level), and payroll support including timekeeping and processing.
In eCommerce, I’ve worked with Amazon Seller Central, Shopify, and product operations including product research, listing optimization, supplier coordination, and content creation. I’ve used tools such as Helium 10, Jungle Scout, DataDive, Canva, and Photoshop.
I also bring strong experience in customer and technical support, including phone-based troubleshooting, structured communication, and issue resolution, along with CRM and ticketing systems such as Zendesk and Freshdesk.
What I bring to a team is organization, consistency, and strong follow-through. I’m comfortable managing multiple workflows, coordinating across teams, and ensuring tasks are completed accurately and on time.
I’m looking for a long-term opportunity where I can contribute to operations, support growth, and continue building efficient systems within a business.
Verified
