What would it feel like to hand off your calendar, your data, and your customers — and never have to think about it again?
I'm Jena, a Davao-based virtual assistant with over 7 years of experience turning high-pressure, detail-heavy work into measurable results for the businesses I support. I treat every task like the business depends on it, because it does. Here's what that's looked like in practice:
Customer Service & Calendar Management — I’ve managed 100+ daily client inquiries, scheduling follow-ups and syncing calendars while handling high-stress situations with professionalism. Your calendar stays organized, your customers feel taken care of, and nothing falls through the cracks.
Confidential Data & Compliance — I’ve audited confidential mortgage records for UWM and Quicken Loans, closing 30+ loans monthly with zero processing delays. Your sensitive information is handled with discretion and precision, and nothing slips through on compliance.
High-Volume Support & Issue Resolution — I’ve work with 150–300 ticket daily queue, resolving order and merchant issues in real time. Your customer-facing operations stay smooth even during peak volume, protecting your reputation.
Data Accuracy & Quality Control — I’ve trained AI models through detailed data annotation, sustaining 99% accuracy while exceeding productivity targets. Whatever task you hand off, it comes back done right.
I protect your schedule, your data, and your bottom line — every time.
Fully equipped with a reliable high-speed setup, power backup, and readiness for US time zones. Tools I bring: Google Workspace, Microsoft 365, Notion, Slack, SRT, RingCentral, Vici, and CRM/ticketing platforms.
Availability is easy to find. Proven results aren't. I bring both — let's talk about what that looks like for your business.
Verified
