I am a results-driven Customer Service & Operations Professional with extensive experience across voice, chat, and email support, leveraging platforms such as Zendesk, Gorgias, Shopify, Trello, and NetSuite. With a solid background in technical support, project management, and process analysis, I specialize in creating seamless solutions that enhance both customer satisfaction and business efficiency.
Proficient in industry-standard tools including Asana, Shopify, and workflow management platforms, I excel at streamlining operations, optimizing processes, and driving team performance in fast-paced environments. My analytical mindset, organizational expertise, and passion for delivering service excellence allow me to consistently contribute to growth and operational success.
If your organization is seeking a dedicated professional to strengthen customer experience, manage operations, and deliver measurable results, I’d be glad to connect.
