I am a dedicated and results-driven customer service professional with over 17 years of experience specializing in email, chat and phone support. I excel in using tools like Zendesk, Salesforce CRM, and VOIP applications to deliver exceptional experiences and resolve complex issues efficiently and empathetically.
I take pride in being a reliable and proactive team player, committed to continuous learning, fostering positive customer interactions, and upholding excellence in every aspect of my work.
