Jozelle Rence N. Fernando, CGSP
Calamba City, Philippines | ----------- |-----------
Dedicated and results-driven IT Professional with over 10 years of specialized experience spanning system administration, network management, IT infrastructure, and web development, predominantly within the hospitality industry. Recognized for a proven track record in spearheading pre-opening IT operations for major hotels and resorts, ensuring seamless multi-site connectivity, robust network security, and high-quality guest service delivery. Certified Guest Service Professional (CGSP) combining deep technical expertise in enterprise networking, firewall administration, and system management with creative proficiency in web development, graphic design, and multimedia production.
Core Competencies
System & Network Administration: Windows Server, Active Directory, VMware, FortiNet SD-WAN, Cisco Routers, VLAN & Firewall Management, PABX, and CCTV Systems.
IT Infrastructure & Support: CAPEX/OPEX Management, Email Administration (Microsoft 365), Technical Support, and Hardware/Software Maintenance.
Web & Software Development: PHP, JavaScript, HTML, MySQL, WordPress, and Trello.
Multimedia & Creative Design: Adobe Photoshop, Canva, CapCut, Sony Vegas, Video Editing, and Graphic Design.
