Virtual Assistant | Lead Generation | Email Support | Social Media & E-commerce Tools
Reliable and detail-oriented Virtual Assistant with proven expertise in lead generation, email support, and customer service using tools like Zendesk. Proficient in managing Shopify operations, including order tracking, product management, and customer inquiries. Skilled in organizing workflows using Notion, sourcing leads through Apollo, and maintaining social media presence by scheduling Instagram Reels and replying to comments. Experienced in reviewing websites, tracking and downloading social media content uploads, and updating end-of-day reports to Google Sheets. Committed to delivering organized, timely, and high-quality support to drive business growth and efficiency.
Accounting Analyst | Bookkeeper | Financial Reporting & Compliance
Detail-oriented Accounting Analyst and Bookkeeper with expertise in managing financial records, ensuring compliance with accounting standards, and delivering insightful financial analysis to support business decisions. Skilled in preparing accurate financial statements, performing reconciliations, and maintaining precise, audit-ready records. Experienced in budgeting, forecasting, and managing accounts payable/receivable to optimize cash flow. Proficient in Peachtree (Sage 50cloud) and Microsoft Excel, with a strong focus on streamlining processes, minimizing errors, and enhancing financial reporting for smooth and efficient business operations.
