A strong multitasker, have a passion for customer service, have
excellent communication skills both in speaking and writing, love
to learn, I am willing to ask when guidance is needed, have you
excellent attention to detail, and above all, I am a team player.
WORK EXPERIENCE
SUBJECT MATTER EXPERT
Airlines Account -Handling guest services inquiry and taking
escalation/Supervisor’s call.
Sabre and Amadeus trained.
CUSTOMER CARE SPECIALIST
Amazon Retail Account - Handlings customer’s
concern answering telephone call, checking order
status, tracking the package, processing refund.
ON CALL STAFF
Advance Care Staffing Account - Continuing the operation of the staff
agency during out of business hours. Handling employees work
schedule, confirming their shift, asking their availability to work.
Coordinating with Staff Coordinator in Hospitals and Nursing Homes to
check and needs making sure employees 100% attendance.
