I provide comprehensive healthcare virtual assistance with over 3 years of experience in enhancing operational efficiency for healthcare practices. My expertise includes appointment scheduling, patient data entry, and managing patient communication through phone calls, texts or emails while ensuring strict adherence to HIPAA regulations. I worked on managing fax documents, prior authorizations, referrals, medical records request, prescription refill, and insurance eligibility check. I have a solid background in the BPO industry, I excel in streamlining patient intake workflows and improving patient satisfaction. My two years as a Quality Analyst in an insurance company (UHC) have equipped me with a keen eye for detail and a commitment to optimizing processes. With more than a year of experience as Healthcare/Medical Virtual Assistant, I am well-versed in EHR systems and handling customer inquiries related to insurance and medical records. If you need a proactive partner to help you navigate the complexities of healthcare administration, let's connect and discuss how I can support your needs.