Amazon Specialist | Customer Service Pro | Affiliate Marketing Expert
With over 2 years of experience in e-commerce, I specialize in Amazon product research and sourcing, customer support, and affiliate marketing. I've worked as a Customer Service Representative, Claims & Escalations Specialist, Amazon Product Researcher, and Affiliate Manager delivering top-tier service and driving sales through smart product strategies.
Skills & Tools:
• Amazon FBA/FBM Product Research (Keepa, SellerAmp, AZInsight, SmartScout)
• Supplier Sourcing & Deal Analysis
• Customer Support (Email, Phone, and Chat)
• Handling Claims, Refunds & Escalations (Supervisor Level)
• Affiliate Management (Amazon Influencer & LTK Storefront)
• Content Creation
• Keyword Research
• Data Entry, Order Management, and CRM tools
• Basic Graphic Design
• Excellent written & verbal communication
I bring a results-driven, detail-oriented approach to every task — whether it’s sourcing profitable products, managing high-stress customer issues, or growing affiliate conversions.
Let’s grow your e-commerce business together!