I am a former Branch/Sales Manager for two years, it involves overseeing the operations and sales performance of a specific branch or several branches of the convenience store chain. Here are some key aspects of what my work might have entailed:
1. **Team Management**: I managed a team of store employees, including hiring, training, scheduling, and performance management. I also handle manpower time keeping and payroll. My leadership is crucial in ensuring that the tea-----------t sales targets and provided excellent customer service.
2. **Sales and Revenue Generation**: My primary responsibility is to drive sales and increase revenue of the Branch Store. This involves implementing sales strategies, promotional campaigns, and ensuring effective merchandising and inventory management.
3. **Customer Satisfaction**: Maintaining high levels of customer satisfaction. This includes resolving customer complaints, ensuring the store is clean and well-stocked, and creating a welcoming environment for shoppers.
4. **Operational Oversight**: I oversee daily operations, ensuring compliance with company policies and procedures, managing cash flow, ,cash deposit and monitoring expenses to meet profitability goals.
5. **Reporting and Analysis**: As a manager, I am responsible for analyzing sales data, preparing reports for upper management, and making strategic recommendations based on performance metrics. It also includes Inventory monitoring.
6. **Vendor and Supplier Relations**: Managing relationships with suppliers and vendors to ensure timely delivery of goods.
7. **Compliance and Safety**: Ensuring business compliance with health and safety regulations. Includes book keeping and processing of Store Business Permits.
I am currently an Inside Sales Representative / Lead Generation Specialist (Sales Account)
