I am Mae Ann Paner 32 years old | Philippines. I am a self-driven and hardworking professional with 4 years in total of experience in the BPO industry. I have served as a Technical Service Specialist and Customer Service Representative ina telecommunications account, and Data Entry Specialist in a cable account for
almost 2 years. My ability to handle customer interactions with empathy and
sympathy allows me to address their needs effectively. In addition to my customer service roles, I have experience as an appointment setter /cold caller and have conducted interviews for applicants overseas for nearly 2 years.
My strong attention to detail and commitment to accuracy set me apart from other candidates, ensuring high-quality outcomes in every task. I possess a wealth of experience in data management, administrative tasks, and interviewing, making me a well-rounded candidate. I am confident in my skills and motivated to achieve results, bringing enthusiasm to every project.
Throughout my career, I have developed robust customer service skills, particularly in phone support, where I handled basic technical issues. Additionally, I have effectively managed customer service inquiries via email, tracking packages, and crafting personalized responses in Social Media Marketing.
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