Dynamic professional with extensive experience in operations management, administrative support, and customer service. As a Terminal Operation Officer, I successfully supervised 120+ personnel, improved operational efficiency by 15%, and maintained a 95% uptime for fleet operations. In my role as Secretary to the Vice-President at Capitol University, I streamlined schedules, enhanced document management efficiency by 25%, and ensured seamless interdepartmental communication. Previously, as a Front Office Associate at N Hotel, I achieved a 98% guest satisfaction rate by resolving inquiries promptly and delivering top-tier service. Let’s connect to explore how my expertise can drive success in your organization.
