My name is ----------- ----------- -----------, I have handled various accounts, including those related to accounting software, solar services, telecommunication, and customization services. I have experience taking calls, answering chats, and responding to emails.
With over a decade of experience in a BPO setting, I have solid experience managing international accounts, particularly with US and Australian clients. My communication skills are well-developed, and I have a proficiency level of C1 or C2 in English when taking an English proficiency test. Additionally, I am fluent in MS 365 and Google Workspace and have experience with CRM platforms such as Salesforce, Zendesk, and ONM.
I am hardworking, passionate, and capable of quickly adapting to personal and professional changes.
