I have spent over a year working as a Product Admin Support at AlphaSys,where I assisted the Functional Product Admin with key administrative tasks. I was responsible for creating and maintaining essential product documentation, such as the Data Dictionary and flow charts, ensuring they were accurate and up-to-date. I also managed Jira tickets, logging tasks, issues, and epics, to streamline the product development process and enhance team ----------- addition, I am an experienced ESL teacher, which has honed my communication skills. My ability to effectively connect with others has been instrumental in both my teaching and administrative roles. Known for being a quick learner, reliable, and determined, I excel in organizational skills, attention to detail, and time management—traits that have allowed me to handle complex tasks and contribute to team success.