I am an Accounts and Customer Service Professional with 10+ years of experience supporting customers, managing financial account information, monitoring payments and collections, handling billing concerns, performing reconciliation, and maintaining accurate records.
In my current role as a Collection Accounts Analyst, I work with customer accounts, payment and collection activity, bill adjustments, financial data, bank reconciliation, customer inquiries, and confidential records. Earlier in my career, I worked as a Teller, where I developed strong skills in cash handling, transaction accuracy, reconciliation, and customer service.
I also completed training in Virtual Bookkeeping using Xero and QuickBooks and have additional skills in Google Workspace, email management, web research, calendar management, live chat support, and social media management.
I am currently interested in remote opportunities in Accounting Support, Accounts Receivable, Collections, Billing, Bookkeeping Support, Virtual Assistance, Administrative Support, Customer Service, and Back-Office Operations.
I value accuracy, reliability, confidentiality, professional communication, and continuous learning. I am eager to bring my experience and work ethic to a remote team and learn the systems and processes needed to deliver excellent results.
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