Hi, I'm Kristine — an E-Commerce Operations, Order Processing, and Administrative Support professional with over 7 years of experience supporting fast-paced e-commerce businesses.
I currently support e-commerce and government procurement operations across Amazon, eBay, Newegg, GSA, and FedMall sales channels. My responsibilities include reviewing customer orders, creating Purchase Orders and customer invoices in QuickBooks, coordinating with distributors and fulfillment partners, processing orders, and ensuring timely and accurate order fulfillment.
I also utilize VarStreet to compare distributor pricing, review product availability, and identify the best sourcing options for customer orders. When products are unavailable, I coordinate with distributors to obtain estimated restock dates and communicate order updates and available options to customers.
What I can help you with:
• Order Processing & Fulfillment Coordination
• QuickBooks Purchase Orders & Invoicing
• Amazon, eBay, Newegg, GSA & FedMall Operations
• Vendor Sourcing & Distributor Coordination
• Procurement Support & Price Comparison
• Inventory & Order Management
• Customer Order Updates & Backorder Coordination
• Administrative Support & Data Entry
• Shopify Operations
• Shipment Tracking & Fulfillment Support
Tools & Platforms: QuickBooks, VarStreet, Amazon, eBay, Newegg, GSA, FedMall, Shopify, OrderDesk, HelpScout, Gladly, Zoho, Recharge, PayPal, Google Workspace, Microsoft Office, Slack, Microsoft Teams, Dialpad, Trello, Stord, Sticky IO, Linnworks, Pitney Bowes, Jetpack.
Previous experience includes e-commerce customer support, order fulfillment, shipment tracking, refunds, returns, subscription support, billing concerns, and high-volume customer support through UberEats Driver Support.
I am detail-oriented, organized, and committed to helping businesses streamline operations, improve order accuracy, and deliver excellent customer experiences.
Verified
